Terms and Conditions

Welcome to the website of Funnel City FZE LLC (Parent Company of The Conversion Optimizers) ("we", "our", or "us"). These Terms & Conditions govern your use of our site and services. By accessing our website or engaging our services, you agree to comply with these terms.

1. Use of Services

You agree to use our website and services only for lawful purposes. You may not use them to transmit any unlawful, harmful, or objectionable material.

2. Intellectual Property

All content on this website—including graphics, text, logos, and images—is the property of Funnel City FZE LLC / The Conversion Optimizers and protected under intellectual property laws. You may not use our content without prior written permission.

3. Appointment Scheduling

When booking an appointment with us, you agree to provide accurate and complete information. We reserve the right to cancel or reschedule appointments at our discretion.

4. SMS and Email Communications

By providing your phone number and email, you consent to receive communications from us, including marketing offers, appointment reminders, and service updates. Standard message and data rates may apply. You may opt out at any time by sending "STOP" to stop, or "HELP" for help.

5. Payment Terms

All service fees must be paid as agreed upon in your client contract. Payments are processed via third-party providers, and we do not store payment details.

6. Refund Policy

Refund eligibility is subject to the terms of your service agreement. In general, services that have been initiated or completed are not refundable unless otherwise stated.

7. Third-Party Services

We may use third-party tools and services to deliver our work. We are not liable for issues arising from third-party platforms or integrations.

8. Limitation of Liability

To the fullest extent permitted by law, we disclaim any liability for damages resulting from your use of our website or services.

9. Privacy & Compliance

Use of our services is also governed by our Privacy Policy, which incorporates compliance with applicable laws including the GDPR and CCPA. By agreeing to these Terms & Conditions, you also acknowledge and accept the terms outlined in our Privacy Policy.

10. Changes to Terms

We reserve the right to change these Terms & Conditions at any time. Updates will be posted on this page with an updated effective date.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

12. Contact Information

For questions regarding these terms, please contact:

Email: [email protected]